We shall deliver the products to the delivery address specified and keyed in by you on the order form.
All deliveries by post will incur delivery charges as determined by the courier service of our choice. The delivery charges are not included in the product price and shall be borne by the Customer.
We aim to deliver within five (5) to seven (7) working days but we are not able to guarantee any firm delivery dates upon order and to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. You will receive a tracking number for goods delivered by postage.
If you have not received your good within seven (7) working days, please notify us by calling our customer service at (603) 2170 8098 or by sending an e-mail to csd.fa@francazure.com.my.
Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you have provided to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.
We reserve the right to decline delivery of goods to any customer at our sole discretion absolutely.
We are unable to ship internationally. However, we do have transactional websites in China, Hong Kong, Thailand and Singapore.
ESTEBEL Aroma Oil Series marries age-old formulae with state-of-the-art processing technology to produce the highest grade aroma oils. Only the finest ingredients are used in the process, such as pristine water, premier quality plant extracts and raw materials unique to Provence. Learn to enjoy what life offers you and accept it with gratitude is the first step towards appreciation of the beauty of life. Never stop seeking life’s true meaning. Fragrances not only bring us sensory enjoyment, they are the source of life itself. Fragrances impart positive energy to balance our body, mind and soul as well as infuse a state of calmness and tranquility. Fragrances pave the way to good health so that we are prepared to face life’s various challenges, to discover the pleasures of living and to taste life’s every thought and idea.
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